Back in January, we told you about how UberEATS, a food delivery service from Uber was planning to enter India. Now, it’s official: UberEATS was released in Mumbai yesterday and will be rolled out across India in the coming months.
UberEATS: The Background
UberEATS is an on-demand meal delivery service which began as UberFRESH in Santa Monica. In 2015, it was rebranded as UberEATS and is available in over 58 cities in the world.
The service ties up with local restaurants and uses Uber’s cars and drivers to deliver food to customers’ houses, showing them real time tracking.
UberEATS In Mumbai
“The introduction of UberEATS in India is a major step in our global expansion strategy and showcases our commitment to the market,” said the head of UberEATS in India Bhavik Rathod at the launch. “The app brings together the perfect pairing of innovative technology and delivery network with our restaurant partners at the tap of a button.”
The app will allow a user to scroll through local restaurants based on their location and place an order. They can place an order and will be charged a delivery fee of Rs.15. Customers can also schedule meals ahead of time and hjave food delivered to hospitals and parks.
UberEATS has a delivery time of approximately 35 minutes, which allocates 20 minutes for the food preparation and 15 minutes delivery time. In Mumbai, UberEATs has partnered with around 200 restaurants.
The new service will be competing with food delivery services like Zomato, Swiggy and Foodpanda.