Tea Cafes Of India Looking Towards Automated Brewing Devices


A recent report by India Today says that tea cafes are using technology to automate the brewing process and many like Chai Point and Chaayos has already begun using it. “The minute you place an order, it goes straight to the machine and it starts making the tea. Customers can also place an order through the website or app and it goes via the transaction system to the tea machine directly,” says Raghav Verma, the co-founder of Chaayos to the publication.

The Chai Technology

The report further adds that Chai Point in Bengaluru has even introduced Android-based box C 2.0 machines for their offices to increase sales of the line of products that they make. They are starting off the use of these machines in 100 of their stores and will introduce them to their cafes at a later stage.

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On the other hand, Chaayos which is based in Gurgaon, has introduced Chai Monk in four stores and will make a sale based on the learnings. Chaayos is also under the process of launching the remaining 49 stores in the duration of four to five months says the report. “OS users can pay for their tea and coffee with their digital wallets. The future possibilities of features like facial recognition are endless,” says Chai Point founder Amuleek Singh to India Today.

“This is a very high degree of data input which can be used for consistency. Our customers can choose from 12,000 combinations of ‘desi chai’. However, maintaining the same quality across our stores became very challenging for us because we have to focus on training people. The machine addresses that,” added Verma.

Shruti Anand

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