According to a report by The Better India, to advocate transparency, the Indian Railways will soon launch a system wherein the passengers get a bill for the food that they purchase. The report also says that the railways has taken this step post several complaints of overcharging by the passengers.
The POS Machines
Indian Railway Catering and Tourism Corporation (IRCTC) has begun the first phase of compulsory billing of food bought by the passengers on the SBC-NDLS Karnataka Express. The next phase is reportedly going to see 100 Point of Sales (POS) Machines amongst 26 other trains.
The railways will also be taking passenger feedback of the food through tablets carried by officials says the report by The Better India. This will help monitor the catering services. The report further says that Piyush Goyal, the Union Railway Minister has instructed the railways to implement the new billing policy by 31st March. The information will also be made available on the Indian Railways website while booking tickets.
Feature Image: Pragativadi
In-article Image: The Better India