One of the leading FMCG retailers in the country, Future Group, was asked to pay Rs. 1 lakh in compensation for sale of insect-infected cereals, pulses and rotten vegetables at their outlet in a mall in Maradu, Kerala. According to the Economic Times, the retail outlet sold items which were found to be adulterated to a consumer who purchased the products on June 9th, July 6th and August 10 of 2011.
The Kerala State Consumer Disputes Redressal Commission upheld the order released by Consumer Dispute Dedressal Forum in 2014. According to ET, Future Group and two other parties had challenged the decision previously but the order was upheld. According to the consumer who purchased the adulterated products, family members fell ill due to the consumption of said products and the complainant underwent treatment for Hepatitis A at Ernakulam Medical Centre, costing nearly Rs. 48,300 for treatment.
The commission which upheld the decision also ordered Future Group to pay a cost of Rs. 5,000. The complainant maintained that offering of contaminated food for sale violated the provisions set forth by the Food Safety and Standards Act of 2006 as well as the Consumer Protection Act of 1986.