In an effort towards ensuring better food for more people, Zomato touched a new milestone- 10,000 restaurants have Zomato’s Food Hygiene Rating, a figure that translates to over 80% of the volume for its online ordering business. This comes after Zomato announced tamper-proof tapes and other precautionary measures in December last year. To ensure extra layer of food safety when it comes to deliver the best to its users.
To help set and improve hygiene standards followed by restaurants, a couple of years ago, for the first time in the world for a food/restaurant aggregator, Zomato introduced hygiene audits/ratings on our platform in 2017. The idea was to introduce the concept of standardized kitchen hygiene to the restaurant industry in India, and reward restaurant operators who care about the hygiene of their premises compared to those who don’t.
Hygiene Comes First
Commenting on how effective this initiative has been so far, Deepinder Goyal, Founder and CEO, Zomato said, “We have been actively involved in adopting measures to ensure that quality food reaches our users without compromising on hygiene. The ratings are helping us enable an environment where food is prepared and served in the cleanest manner. We will continue to press hard on this initiative and gradually raise the bar for food hygiene in our country.”
Zomato operates with accredited third-party auditors who are experts in the field of hygiene and conduct surprise physical food hygiene audits at participating restaurants. Such on the spot audits lay a major emphasis on whether the eatery covers various aspects of the food hygiene. Factors such as handling of food, separation of cooking spaces for vegetarian and non-vegetarian items, the basic cleanliness level, etc. are taken into consideration before the ratings are allotted.
As a Food Co., Zomato ensures ‘better food for more people’ and aims to solve for every step of the food value chain. With initiatives like Hygiene Ratings it focuses on the quality of food and transparency with an aim to maintain high standards of cleanliness in restaurants, whether a user chooses to order in or dine out.